About us
Over the years, Easystep Stairlifts has expanded to become a true family-run business, with Mark Barwell's sons and brother, alongside Mark Ford's son and daughter, all playing key roles within the company. Their shared commitment and family values have helped shape the business into the trusted organisation it is today, with ambitions to continue growing and serving customers for many years to come.
How we started...
Easystep Stairlifts Ltd is an independent stairlift supplier that has been proudly serving customers for over 25 years. The company was founded by friends Mark Barwell and Mark Ford, who had previously worked together in the stairlift industry. Initially specialising in the installation of straight stairlifts, the business has grown significantly and now provides both straight and curved stairlift installations.
More Than Just a Stairlift Company
From the very beginning, our aim has been simple: to make life easier for the people who need us.
We understand that choosing a stairlift often comes at a difficult or uncertain time. That’s why our approach is never pushy or persistent. Instead, we take the time to listen, explain your options clearly and help you find a solution that feels right for you and your family.
From your first telephone call through to installation — and throughout the lifetime of your rental agreement or warranty — we’re here whenever you need us.
Support That Starts With Understanding
Quality Without the Unnecessary Cost
We believe a safe, reliable stairlift should be accessible to as many people as possible.
That’s why we work hard to keep our prices competitive while maintaining the high standards of service, safety and reliability our customers expect.
Alongside new stairlifts, much of our range consists of professionally reconditioned models, allowing us to offer high-quality solutions at a more affordable price.
Approachable. Patient. Supportive.
Every customer is different, and so is every situation.
Whether you’re experiencing a change in mobility, returning home from hospital or helping a loved one remain independent, our team understands that buying or renting a stairlift can feel overwhelming.
Our job is to make the process as straightforward and reassuring as possible, giving you clear information and the confidence to make the right decision without pressure.
Easystep Stairlifts named Which? Trusted Trader of the Year 2026
Easystep Stairlifts received the Which? Trusted Trader of the Year award 2026, ahead of several other excellent nominees. The Awards cover companies across 13 categories from banks to car manufacturers. They recognise brands that demonstrate dedication to providing outstanding products, value for money, and great customer service.
Our Experts
Our experienced team of stairlift engineers brings together a wealth of knowledge, skills and expertise. We take pride in delivering a friendly, professional and personalised service, working together to ensure every customer receives the care, attention and support they deserve.
Trusted
As a Which? Trusted Trader, we’re committed to providing honest advice, dependable service and high standards from start to finish.
Experience
Established in 2002, we’ve spent over 20 years helping people find the right stairlift solution for their home and needs.
Peace of Mind
Our new and reconditioned stairlifts come with a 2-year warranty, giving you extra reassurance long after installation.
Customer Reviews on Which Trusted Traders
We had short term and maybe possibly long term need for Stairlift. Easystep Stairlifts we’re able to provide a deal that matched our need an open ended rental , a prompt installation in three days , a price that was competitive and an installer, Mark was professional in his explanation of the lift function and the service agreement . I would highly recommend this company for their prompt and efficient service.
Greater London
Got the information from Age UK, they called us straight back, explained when they would install and how they would fit it. Installed within 2 or 3 hours and very satisfied.
Anonymous
Pleasant company to deal with. Very professional installation and competitive price. Recommended.
Surrey
Having been rather nervous about going down the stair lift route in our home we couldn’t have been more pleased we took the leap. From starting our enquiry to seeing the finished product the service and help we received could not have been better. The whole process took only a few days and the information we were given at each stage was first class.
Cambridgeshire
