Frequently Asked Questions


Does the stairlift rail fix to the wall?
No all stairlift rails fix directly to the treads of the stairs, straight or curved, the stairs support the weight of the stairlift.

How long does it take to install a stairlift?
A straight stairlift can be fitted within 2 hours, a curved stairlift takes slightly longer.

What happens if there is a power cut?
Nearly all new stairlifts now run on batteries that automatically charge when the stairlift is not in use.

What is the maximum weight a stairlift can carry?
Maximum weight depends on model of stairlift, but it ranges from 120kg (18 stone) to 215kg (31 stone) for heavy duty models.

How much does a stairlift cost?
At Easystep Stairlifts, reconditioned straight stairlifts start from £950 supplied and fitted with 2 years parts and labour warranty. New straight stairlifts begin at £1695, again with 2 years full warranty. Made to measure curved stairlifts like the Acorn 180, prices are subject to stair configuration but start around £2495 for a reconditioned model. For a no obligation quote contact us.

Can you rent stairlifts?
Rental stairlifts are available from Easystep stairlifts for straight and curved stairs, the installation and removal cost for a straight stairlift is from £350 then £40 per month to rent, which includes all call outs and servicing. Curved rental installation cost is subject to configuration but start at £950.

If we decide to have a stairlift, how long does it take to have it fitted from order?
Next day installation is available for some new straight stairlifts, but usually it takes three to five working days. Curved stairlifts can usually be fitted 3 to 5 working days from final site survey.